This Privacy Policy describes how CALISTAR Management Company (“CALISTAR,” “we,” “us,” or “our”) collects, uses, shares and safeguards personal information submitted through calistar.builders, our quote request and subcontractor application forms, and related communications.
Information we collect
We collect information you give us directly, such as your name, company, email address, phone number, project address or location, project details, trade and license information for subcontractor applications, and any files you choose to attach. We may also collect limited technical information automatically, such as browser type, device type and pages visited, to keep the website working properly and securely.
How we collect information
We collect information when you fill out a form on our website, request a quote, apply to join our subcontractor network, call or email us, or otherwise use parts of the website that ask for information.
How we use information
- To review and respond to quote requests, inquiries and subcontractor applications.
- To communicate with you about your project, estimate, schedule or requested services.
- To operate, maintain and improve our website and services.
- To comply with legal, regulatory, security and administrative obligations.
Text messaging (SMS)
If you provide your mobile number and opt in to receive text messages from CALISTAR Management Company, we use that number only to contact you about your inquiry, estimates, appointment scheduling and project updates. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at (714) 613-2500 or info@calistar.builders. See “How we share information” below for how we handle mobile information, and our SMS Terms & Conditions for full messaging terms.
How we share information
We do not sell, rent or trade your personal information. We share it only with service providers that help us operate our website and run our business, such as website hosting, our customer relationship management platform and our messaging provider, and only when they agree to keep it confidential. We may also disclose information when required by law.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the sharing described above and will not be shared with any third parties.
Data security
We use reasonable administrative, technical and physical safeguards to protect personal information against unauthorized access, loss, misuse or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Cookies and similar technologies
Our website may use cookies or similar technologies needed for core functionality, security, performance and understanding how the site is used. Most browsers let you block or delete cookies in their settings.
Your choices and rights
Depending on where you live, including California, you may have the right to request access to, correction of or deletion of the personal information we hold about you, and to know how it is used. To make a request, contact us using the details below. We will not discriminate against you for exercising these rights.
Children's privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date on this page shows when it was most recently revised.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us: